Tax-Free on Delivery
The Tax-Free service is intended exclusively for non-residents (tourists) of our country. With the documents provided to you upon delivery, you can claim a refund of a portion of the VAT you paid when leaving the country.
Terms
- The service applies only to non-resident customers.
- The Tax-Free form is issued only at the time of delivery.
- To use Tax-Free, the total amount per e-invoice (including VAT) must be at least 300 AZN.
- From the date of purchase, goods must be taken out of the country within 90 days.
- Goods are for personal use only and must be exported from the country.
How it works
- Order on the website
Add items to your cart and complete your order. - Receive documents at delivery
When your order is delivered, present your passport to the courier. You will receive a Tax-Free form together with your order. - Get your VAT refund upon departure
At the border or airport, present your Tax-Free form and receive a partial refund (in cash or to your bank card).
Important notes
- The Tax-Free service does not apply to residents.
- VAT refunds are processed only when leaving the country.
- State and bank commissions will be deducted from the refund amount.
Contact
For questions and inquiries, please contact us:
Working hours: Monday – Sunday, 10:00–22:00
This service offers our guests a more advantageous shopping experience: we deliver the necessary documents with your order, and you receive your VAT refund when you leave the country.











